「英語導覽解說技巧」[解答]@e等公務園+e學中心

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問:When introduce supervisors or staff to the guests, you should introduce the persons with the lowest ranking to the highest ranking.
 
v

問:You can introduce yourself to the guests just as you're reading your resume.
 
v

問:Fill in the blank with the most suitable words from the options given below. You can greet someone by saying “________” when it's 3 pm.
  Good morning
v Good afternoon
  Good evening
  Good night

問:When you find yourself alone with the guests, you could have some small talk, but remember to choose your topic with caution.
v
 

問:Fill in the blank with the most suitable words from the options given below. If you have any further questions in the future, then ________ to email or call me.
  don't worry
on't overwhelm
on't have
v don't hesitate

問:Fill in the blank with the most suitable words from the options given below. The group is quite big, so please ________.
  come this way
  take photos
v stay together
  understand

問:When giving an office tour, you, as a tour guide, represent your organization. So, smile, look friendly, positive and upbeat to impress your guests.
v
 

問:Handshakes between men and women is usual in India.
 
v

問:Which of the following is the Don'ts of giving office tours?
  Have some small talk
  Be humorous
v Make culturally insensitive comments
  Stay humble and friendly

問:As a tour guide which of the following is NOT a good way to impress your guests with this tour.
v stay upset
ct friendly
  smile more
  stay upbeat

問:Fill in the blank with the most suitable word from the options given below. Paul Lai. is a newcomer in the office, which mean he is a ________ .
  veteran
v rookie
ld-timer
  president

問:Which of the following is/are common greetings?
v Handshake
v Hug
v Kiss
v Bow

問:When you're in a session of an office tour, which of the following steps should be included?
v Move guests from one place to the next
v Introduce supervisors and staff
v Introduce services they provide
v Give background information

問:The guests seems to be enjoying themselves, so it's ok to lose track of time.
 
v

問:You can ask one's marital status to begin a small talk.
 
v

問:In Thailand, it is done with the palms together, fingers up and a slight bow, called “wai.”.
v
 

問:When guiding a large group you should consider using a wireless microphone, to make sure all your guests can hear you.
v
 

問:When shaking hands with someone for the first time, always use your left hand accompanied by good eye contact and straight posture.
 
v

問:Which of the following is NOT steps to start the tour.
  Welcome
  Introduce yourself
  Give an overview of the tour
v Answering questions

問:In Japan, men will kiss other men three to four times on the cheeks as a form of greeting.
 
v

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PeiGoGo: 「英語導覽解說技巧」[解答]@e等公務園+e學中心
「英語導覽解說技巧」[解答]@e等公務園+e學中心
E等公務員,E學中心,測驗,英語導覽解說技巧
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