「English Letter and Email Writing Guide for Civil Servants」[解答]@e等公務園+e學中心

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  「English Letter and Email Writing Guide for Civil Servants」e等公務園+e學中心+學習平臺解答

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問：When you write a letter, you should always indicate the date, Do you know which date format is the USA date format? (Single Choices)

v 　 MM/DD/YYYY

  　 DD/MM/YYYY

  　 YYYY/DD/MM

  　 YYYY/MM/DD

   

問：When you are preparing for the writing, what do you need to do in this step? (Multiple Choices)

v 　 Produce an outline, decide your subject and plan the paragraphs

v 　 Study the letter you want to reply to carefully,

v 　 Prepare the material before you write,

  　 Proofreading and editing is a checking process,

   

問：You are writing a letter to introduce famous tourist spots to a foreign city government to promote tourism in Taiwan, Which order you should apply? (Single Choice)

  　 Time order

  　 Process order

  　 Importance order

v 　 Spatial order

   

問：If you always check everything carefully before you send the letter, Which principle do you apply? (Single Choice)

  　 conciseness

  　 concreteness

v 　 correctness

  　 completeness

   

問：an official letter we should write the recipient's address in right-hand top corner. (Trun/False)

  　 Trun

v 　 False

   

問：Which abbreviations will we use to refer to a document code to avoid possible confusion? (Multiple Choices)

  　 Enc,

  　 Encl,

v 　 Re

v 　 Ref

   

問：In a letter when do you use yours faithfully? (Multiple Choices)

v 　 Dear Madam

  　 Dear Miss brook

v 　 Dear Sirs

  　 Dear Jack

   

問：When you write an official letter in the indented style, which parts of a letter do you need to indent? (Multiple Choices)

v 　 letterhead

  　 recipient’s address

  　 Salutation

v 　 each new paragraph in the body content

   

問：One of email features is "once you click the "send" key, you can’t take it back," (True/False)

v 　 True

  　 False

   

問：What does courtesy mean? (Single Choice)

v 　 politeness

  　 clear and specific

  　 check everything carefully

  　 be positive and helpful

   

問：n you write an envelope, you should write the recipient’s name and address in the center of the envelope and the recipient’s name should be written in the second line. (True/False)

  　 True

v 　 False

   

問：Do you know what kind of letter style in which every part of a piece of letter begins at the left hand margin? (Single Choice)

  　 Indented Style

  　 Modified semi-block style

v 　 Full block style

  　 Modified block style

   

問：When you write an official letter in the indented style, which elements you should keep on the same vertical line down the page? (Multiple choices)

  　 Salutation

v 　 letterhead

  　 Recipient‘s address

v 　 complimentary close

   

問：Why do we need a fax cover sheet? (Multiple Choices)

  　 to decorate the document

v 　 to inform the receiver who sent the fax

v 　 to ensure that the document arrives in the correct person‘s hand

  　 to show courtesy

   

問：Of the email etiquettes listed below, which would be the worst way to deal with emails? (Single Choices)

  　 follow the official letter format

  　 Only forward an email when necessary

v 　 use CAPITAL WORDS

  　 state the subject clearly

   

問：n you write an official letter in the indented style or modified block style, you should put the sender’s information is on the right top corner. (True/False)

v 　 True

  　 False

   

問：You are writing to a foreign city government and tell them why they should recommend their business people to visit your city and consider investment in your city, Which order you should apply? (Single Choice)

  　 Time order

  　 Process order

v 　 Importance order

  　 Spatial order

   

問：When people write an email and want to reveal to whom they are sending a copy, which function do they use? (Single Choice)

  　 Re

  　 Encl,

v 　 cc,

  　 Bcc,

   

問：In a letter when do you use Best wishes or Best regards? (Multiple Choices)

  　 an external organization

v 　 a good friend

  　 whole departments

v 　 a colleague

   

問：When composing an email, which format you should adopt? (Single choice)

  　 text message format

v 　 official letter format

  　 official document format

  　 memo format